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Privacy Statement
Introduction
| 1. |
This Privacy Policy is Metrostyle official online privacy policy
and it applies to all personal information collected by Metrostyle.
In this policy we explain how and why we collect your personal
information, how we use it, and what controls you have over
our use of it. |
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| 2. |
Metrostyle is committed to complying with Commonwealth legislation
governing privacy of personal information by businesses and
to protecting and safeguarding your privacy when you deal with
us. |
Collection of
information
| 3. |
Some information provided to us by clients, customers, contractors
and other third parties might be considered private or personal.
Without these details we would not be able to carry on our
business and provide our services to you. We will only collect
such personal information if it is necessary for one of our
functions or activities. |
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| 4. |
In particular, personal information is collected from people
in the following situations by Metrostyle:
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If you contact Metrostyle, we may keep a record of that
correspondence. |
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When you submit your e-mail address to our web site
mailing list. |
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| 5. |
At or before the time the personal information is collected
by us we will take reasonable steps to ensure that you are
made aware of who we are, the fact that you are able to gain
access to the information held about you, the purpose of the
collection, the type(s) of organisations to which we usually
disclose the information collected about you, any laws requiring
the collection of the information and the main consequences
for you if all or part of the information is not collected. |
Use of information collected and disclosure of personal
information to others
| 6. |
We may use or disclose personal information held about
an individual for the primary purpose for which it is collected
(eg. provision of our services, including administration
of our services, notification to you about changes to our
services, record-keeping following termination of our services
to you and technical maintenance). We may also use such information
for a purpose related to the primary purpose of collection
and where it would reasonably be expected by you that we
would use the information in such a way. This information
is only disclosed to persons outside our business in the
circumstances set out in this policy or as otherwise notified
to you at the time of collection of the information. |
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| 7. |
In addition we are permitted to use or disclose personal
information held about you:
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Where you have consented to the use or disclosure; |
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Where we reasonably believe that the use or disclosure
is necessary to lessen or prevent a serious, immediate
threat to someone's health or safety or the public's
health or safety; |
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Where we reasonably suspect that unlawful activity
has been, is being or may be engaged in and the
use or disclosure is a necessary part of our investigation
or in reporting the matter to the relevant authorities; |
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Where such use or disclosure is required under
or authorised by law (for example, to comply with
a subpoena, a warrant or other order of a court
or legal process); |
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Where we reasonably believe that the use or disclosure
is reasonably necessary for prevention, investigation,
prosecution and punishment of crimes or wrongdoings
or the preparation for, conduct of, proceedings
before any court or tribunal or the implementation
of the orders of a court or tribunal by or on behalf
of an enforcement body. |
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Links
| 8. |
Our web site may contain links to other web sites and those
third party web sites may collect personal information about
you. We are not responsible for the privacy practices of
other businesses or the content of web sites that are linked
to our web site. Metrostyle encourages users to be aware when
they leave the site and to read the privacy statements of
each and every web site that collects personally identifiable
information. |
Security and storage
| 9. |
Metrostyle places a great importance on the security of all
information associated with our customers, clients and contractors.
We have security measures in place to attempt to protect
against the loss, misuse and alteration of personal information
under our control. |
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| 10. |
Personal information is de-identified or destroyed securely
when no longer required by us. |
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| 11. |
Metrostyle retains the information you provide to us including
possibly your contact and credit card details to enable us
to verify transactions and customer details and to retain
adequate records for legal and accounting purposes. This
information is held on secure servers in controlled facilities. |
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| 12. |
Information stored within our computer systems can only
be accessed by those entrusted with authority and computer
network password sanctions. |
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| 13. |
No data transmission over the Internet can be guaranteed
to be 100 per cent secure. As a result, while we strive to
protect user's personal information, Metrostyle cannot ensure
or warrant the security of any information transmitted to
it or from its online products or services, and users do
so at their own risk. Once Metrostyle receives your transmission,
it makes every effort to ensure its security on its systems. |
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| 14. |
Ultimately, you are solely responsible for keeping your
passwords and/or account information secret. You should be
careful and responsible whenever you are online. |
Access to and correction of personal information
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Metrostyle is committed to maintaining accurate, timely,
relevant and appropriate information about our customers,
clients and web-site users. |
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| 16. |
So long as your request for your personal information is
in accordance with the National Privacy Principles, then
we will give you access to that information. |
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| 17. |
Inaccurate information will be corrected upon receiving
advice to this effect from you. To ensure confidentiality,
details of your personal information will be passed on to
you only if we are satisfied that the information relates
to you. |
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| 18. |
If we refuse to provide you with access or correct the
personal information held about you by us, then we will provide
reasons for such refusal. |
Complaints
| 19. |
If you have a complaint about our Privacy Policy or the
collection, use or safe disposal or destruction of your personal
information, your complaint should be directed in the first
instance to us at E-mail: sales@metrostyle.net.au |
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| 20. |
We will investigate your complaint and attempt to resolve
any breach that might have occurred in relation to the collection,
use or destruction of personal information held by us about
you in accordance with the Commonwealth Privacy legislation.
If you are not satisfied with the outcome of this procedure
then you may request that an independent person (usually
the Commonwealth Privacy Officer) investigate your complaint. |
Transfer of information overseas
| 21. |
Pursuant to the National Privacy Principles we may transfer
personal information we have collected about you to someone other
than you in a foreign country only if such transfer is permitted
by the National Privacy Principles. |
Cookies
| 22. |
Metrostyle collects information from the site using "IP
files". |
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| 23. |
When you visit the Metrostyle site to read, browse or download
information, our system will record/log your IP address (the
address which identifies your computer on the internet and
which is automatically recognised by our web server), date
and time of your visit to our site, the pages viewed and any
information downloaded. This information will only be used
for the purpose of site analysis and to help us offer you improved
online service. We may automatically collect non-personal information
about you such as the type of Internet browsers you use or
the site from which you linked to our Web Sites. You cannot
be identified from this information and it is only used to
assist us in providing an effective service on our Web Sites. |
Changes
to Privacy Policy
| 24. |
If Metrostyle decides to change its Privacy Policy, it will
post changes on this Privacy Policy page so that users are
always
aware of what information is collected, how it is used and the
way in which information may be disclosed. As a result, please
remember to refer back to this Privacy Policy regularly to review
any amendments. |
Contacting us
| 25. |
If you require further information regarding our Privacy
Policy, please contact us at the following address: E-mail:
sales@metrostyle.net.au |
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| 26. |
Should you wish to read more information on privacy legislation
or the National Privacy Principles we recommend that you visit
the Federal Privacy Commissioner's website at www.privacy.gov.au. |
Acceptance
| 27. |
You accept that your use of this site includes your acceptance
of this Privacy Policy and the Terms of Use. |
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